FREQUENTLY ASKED QUESTIONS
Have a question?
You may find your answer within the FAQ page. If you don’t, please use the contact form or speak with your manager.
Q: WHEN IS PAYDAY?
A: PAYDAY IS EVERY FRIDAY.
Q: I HAVE A CONCERN, WHAT DO I DO?
A: IN THE FIRST INSTANCE YOU SHOULD SPEAK WITH YOUR MANAGER, IF YOU ARE STILL CONCERNED, PLEASE CONTACT HR.
Q: I AM INTERESTED IN A DIFFERENT ROLE WITHIN THE COMPANY, WHAT CAN I DO?
A: GREAT! WE ARE ALWAYS PLEASED TO HEAR WHEN STAFF WANT TO GROW. WE OFTEN ADVETISE ROLES INTERNALLY. IF YOU HAVE ANY SPECIFIC ROLE YOU ARE INTERESTED IN, PLEASE SPEAK TO HR.
Q: I HAVE A CONCERN THAT I WANT TO KEEP ANONYMOUS, WHAT DO I DO?
A: SURE! WE UNDERSTAND THAT SOMETIMES PEOPLE MAY WANT TO RAISE ISSUES ANNONYMOUSLY. WE HAVE A SUGGESTION BOX WITHIN THE STAFF CANTEENS, PLEASE FEEL FREE TO USE IT.
Q: I HAVE A WAGE QUERY, WHAT SHOULD I DO?
A: FOR A WAGE QUERY TO BE CORRECTED ON THE CURRENT PAYSLIP, IT MUST BE SUBMITTED BY 7AM ON A THURSDAY. QUERIES LATER THAN THIS WILL BE CORRECTED ON THE PAYSLIP FOR THE FOLLOWING WEEK. YOU SHOULD SUBMIT YOUR WAGE QUERY WITH YOUR MANAGER WHO WILL PASS IT OVER THE THE PAYROLL DEPARTMENT.